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How can I fix the 'Dropbox LoadLibrary failed with error 87' issue?

How can I fix the 'Dropbox LoadLibrary failed with error 87' issue?

Ferrari_F1
Helpful | Level 6

I recently updated my windows and BIOS and right after the computer restarted i got this message from dropbox and it never started since. Currently not working at all, i have uninstalled and reinstalled with no luck. I have a Windows 10 OS with the latest release. Thanks!

1 Accepted Solution

Accepted Solutions

Re: LoadLibrary failed with error 87: The parameter is incorrect

Ferrari_F1
Helpful | Level 6

All i had to do to fix it was to uninstall my video card device drivers and re install them. Thanks for the help!

View solution in original post

6 Replies 6

Re: LoadLibrary failed with error 87: The parameter is incorrect

Lusil
Dropboxer
Hey there, have you tried an advanced reinstall by any chance? It may do the trick. 
 
If not, could you please send me a screenshot (omitting personal info) of the error message that you’re seeing so that I can have a better understanding of your concern?
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: LoadLibrary failed with error 87: The parameter is incorrect

Ferrari_F1
Helpful | Level 6

Thanks for getting back, but that didnt do the trick...

Please see link with picture below...

https://www.dropbox.com/s/ccecv3of2szxm6r/DropBox%20Error.jpg?dl=0

Re: LoadLibrary failed with error 87: The parameter is incorrect

Lusil
Dropboxer

Thanks for getting back to me on this and for the screenshot, @Ferrari_F1

After some investigation, I was able to find that the error you're encountering is most likely device-specific. For this reason, I'd recommend browsing the internet for more relevant steps on the matter, or contacting your service provider directly info. 

In any case, let me know how it goes!

 


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: LoadLibrary failed with error 87: The parameter is incorrect

Ferrari_F1
Helpful | Level 6

Ok thanks, will keep browsing...hopefully someone from Dropbox Support can look into it as well.

Re: LoadLibrary failed with error 87: The parameter is incorrect

Ferrari_F1
Helpful | Level 6

All i had to do to fix it was to uninstall my video card device drivers and re install them. Thanks for the help!

Re: LoadLibrary failed with error 87: The parameter is incorrect

Lusil
Dropboxer
Thanks for keeping in the loop, @Ferrari_F1, and I’m glad to hear that you were able to resolve your concern in the end! 
 
If you have any other questions in the future, don’t hesitate to give us a shout and we’ll make sure to get back to you as soon as possible. Have a wonderful weekend ahead! :grin:

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Lusil Dropboxer
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    Ferrari_F1 Helpful | Level 6
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