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Re: my new laptop is associated with wrong Dropbox account. I have two dropbox accounts

How can I log out of the desktop app on my Mac?

Norma7
New member | Level 2
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Unable to log out.  Cannot find preferences or log out button on Mac.  I have uninstalled and reinstalled several times and everytime it signs me in with the same account and I cannot switch to another account.

1 Accepted Solution

Accepted Solutions

Lusil
Dropbox Staff
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Hi there @salimbalaa1, thanks for reaching out to us on the Dropbox Community. 

 

Have you tried unlinking the current account from the desktop app, and signing in with your other one? 

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Lusil
Dropbox Staff
Go to solution

Hey @Norma7, welcome to the Dropbox Community!

 

Your Preferences should be on the top right corner of the menu that appears when you click on your Dropbox icon that's next to your computer's clock. 

 

If you're still having trouble signing out though, you can also unlink your account from your computer by following these steps

 

Hope this helps!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

salimbalaa1
New member | Level 2
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my new laptop is associated with wrong Dropbox account. I have two dropbox accounts

Lusil
Dropbox Staff
Go to solution

Hi there @salimbalaa1, thanks for reaching out to us on the Dropbox Community. 

 

Have you tried unlinking the current account from the desktop app, and signing in with your other one? 

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

salimbalaa1
New member | Level 2
Go to solution

Hi Lusil

 

unlink did it

 

thanks

Lusil
Dropbox Staff
Go to solution

Glad I could help, @salimbalaa1!

 

If anything else comes up, just give us another nudge. 

 

In the meantime, I hope you have a lovely day ahead!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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