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How can I re initiate sync between Dropbox and my PC?

How can I re initiate sync between Dropbox and my PC?

Frustrated_user
New member | Level 2

Hi everyone, I am trying to figure out how I can reinitiate the sync aspect between my pc and dropbox. I've had my cp since november 19, didn't have any issues before now. I have the dropbox icon in my pc and the icon at the bottom of my screen. For some reason it not syncing between the two of them. I have tried to google for the solution but can't find anything. I would appreciate help.

3 Replies 3

Re: Sync - dropbox with pc

Daphne
Dropboxer

Hello there @Frustrated_user, I hope you're having a good day so far!

 

If you click on the Dropbox icon in your system tray, can you let me know what the current sync status of the app is showing?

 

Also, can you clarify for me how you've noticed that the sync is not working correctly? Have you added new files/folders from another platform that haven't synced to your computer, or vice versa?

 

Let me know what you find and we'll go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Sync - dropbox with pc

Frustrated_user
New member | Level 2

Thanks Daphne, I got it solved with the chat person from dropbox.

Re: Sync - dropbox with pc

Daphne
Dropboxer

I'm happy to hear that @Frustrated_user!

 

If I can help with anything else, please don't hesitate to drop another post here. 

 

Wishing you a great rest of your week!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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