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How can I stop the Dropbox app from crashing?

New member | Level 2
New member | Level 2

Salve la app che ho installato va in crash ( a volte mi apre i file su dropbox altre volte si chiude subito ) nonostante la versione app e andriod sia di ultimo aggiornamento.
Come posso fare per risolvere?

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Re: How can I stop the Dropbox app from crashing?

Dropboxer
Dropboxer

Hi @Masse, thanks for messaging the Community!

 

What error message are you getting on your Android when you try to open the app? Could you clarify the exact version of Android that you're running, and what device it is?

 

If need be, screenshots would be helpful.

 

Keep me posted!

---

Ciao @Masse, grazie per aver inviato messaggi alla Community!


Quale messaggio di errore ricevi sul tuo Android quando provi ad aprire l'app? Potresti chiarire la versione esatta di Android che stai utilizzando e quale dispositivo è?

 

Se necessario, gli screenshot sarebbero utili.

 

Tienimi aggiornato!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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