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How can I stop the Dropbox desktop application from auto-signing in?

New member | Level 2
New member | Level 2

Is there a way to stop DropBox from auto-signing in? Running into an issue where dropbox is trying to autosign in with bad credentials and gets stuck on connecting.

Is there a file perhaps with those cached creds that I can delete somewhere?

 

1 Reply 1
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Re: Stop autosign in?

Dropboxer
Dropboxer
Hey @valimorg, it’s my understanding that you’re currently working on your desktop, as you’ve posted your inquiry under the Installs & integrations board on the Community; please let me know if I haven’t understood this bit correctly. If so, then you can get going with an Advanced re-installation on the device causing you trouble & see if this helps amend this discrepancy. If that persists for you or if you still face any issues with the steps relayed on our resource, please let me know here & I’ll follow-up & further clarify matters for you asap.
 
I hope that this is answer you’re seeking, however please let me know how you get on with my advice & I’ll do my best to check back with you soon. Thanks! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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