cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We want to hear from you. What do you use Dropbox for?
Close

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

How do I keep the Dropbox desktop app alive?

New member | Level 2
New member | Level 2

My Dropbox client works fine on my Windows Server 2016 box. I'm using it to sync up some files uploaded to the FTP service hosted on this computer. Usually it works fine but the annoying issue is that this application may quit from time to time without any notice. So I don't know the sync up process is actually stopped.

 

I use Windows Remote Desktop to access this server and start the Dropbox client application, then disconnect (NOT LOG OFF) from the server. I didn't notice any regular pattern but looks like it usually keeps running for a week or so then just sliently disappers.

 

Can someone give me a hint? Why this happens and how to fix it? Thanks.

1 Reply 1
Highlighted

Re: How do I keep the Dropbox desktop app alive?

Dropboxer
Dropboxer

Hi there @Calvin Liu, thanks for checking in with us.

 

In general, the Dropbox app isn't designed to run on Windows Server operating systems, but you can find more details about this in this article

 

Also, since you’re using a third party app to sync content to your Dropbox account, I’m afraid there’s not much we can offer, and you might have to contact them for more info.

 

Finally, I'd recommend having a look through this thread which briefly discusses using FTP with the desktop app. 

 

I’m more than happy to leave this thread open for any other users who may have any ideas on the matter to suggest.

 

In the meantime, if you have any other questions, give us another nudge. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Do you know how to organize your files and folders?
<b>We have created a guide on folder best practice, so you can get organized now <a href="https://www.dropboxforum.com/t5/Business-Tips-tricks/Folder-structure-best-practice/m-p/428456#M39"><u>check it out here</u></a>.</b>

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?