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How do I unlink my device?

How do I unlink my device?

New member | Level 2

I want to unlink my device from Dropbox. I've gone to Settings and found the correct device but I'm told to click on the X to unlink the device, but there is no X to click on. Help!

1 Accepted Solution

Accepted Solutions

Re: Unlinking a device.

Dropboxer

Hi @KMGirl, the trash icon would indeed be the same as the "X", so you can click the trash icon to remove the device from your account.

 

Hope this helps!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: Unlinking a device.

Dropboxer

Hey there @KMGirl, I'd be happy to help!

 

When you go to the Security tab on the website, next to your device's name on the right, there should be an X

 

If there isn't one, could it be that you're seeing a bin/trash icon instead?

 

A screenshot (without any personal info) of what you do see would be super helpful. 

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: How do I unlink my device?

New member | Level 2

Thanks for responding, Lusil.  You're correct in that with no X it's just a trash icon.  WOuld that be the same thing as an X?

Re: Unlinking a device.

Dropboxer

Hi @KMGirl, the trash icon would indeed be the same as the "X", so you can click the trash icon to remove the device from your account.

 

Hope this helps!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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