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How to change a name associated with an email address?

How to change a name associated with an email address?

Brian R.29
New member | Level 1

I share folders with a husband and wife. Both the husband's email address and wife's email address have her name labeled on it for some reason. I was sharing folders with him before she was included in the shares. Does it have something to do with them having the same last name?

How do I change the name associated with a given email address?

Thank you,
Brian

14 Replies 14

Re: How to change a name associated with an email address?

Ed
Dropboxer

Hi there,

Sorry for the delayed response - are you still having issues?




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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Re: How to change a name associated with an email address?

Brian R.29
New member | Level 1

Yes, this is still and issue. Are there any solutions to this problem?

Re: How to change a name associated with an email address?

Todd Z.1
New member | Level 1

Same problem.  Why are there never any answers to all these posts?

Re: How to change a name associated with an email address?

John B.237
New member | Level 1

what are there NO ANSWERS?

Re: How to change a name associated with an email address?

John B.237
New member | Level 1

how do I correct an email link autofill email address in DBox?

Re: How to change a name associated with an email address?

Jeanne J.
New member | Level 1

I have the same question. Typing in an e-mail address and an individual's name automatically pops in. But that person is no longer associated with the organization which has the e-mail address. I echo John B.: "How do I correct an e-mail link autofill e-mail address in Dropbox?"

Re: How to change a name associated with an email address?

Andrea G.35
New member | Level 1

I have the same issue. Has anyone found a solution yet?

Re: How to change a name associated with an email address?

Gaynel C.
New member | Level 1

I am having the same problem - come on Dropbox support - help us out!  

Re: How to change a name associated with an email address?

Mike S.68
New member | Level 1

I am having the same  problem, I can't find a contacts list anywhere.. How do we edit the "default" name that appears with an email address we want to share to?

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