Dropbox installs & integrations
Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.
I Bought the two Terrabyte plan for Dropbox as I wanted to use it as a passive container for files, that I did not want on my harddisk. But no matter what I do I cannot get rid of the dependencies dropbox/my harddisk and vice versa. That means that sometimes when loading something to Dropbox it also takes space on my harddisk!
What I wanted was a possibility to decide whether I a certain file should be saved both on my dropbox and on my computer or just on one of the devices and that It should not be updated on both devices unless I told it to. In other words - I will do all the thinking and execute all the orders. I have written the support upon the subject - they are very nice and patient - but do not seem to understand that I do not want any connection between dropbox and my harddisk, except when I actively want to.
What I hope is that there is some magic bottom that I could press. The situation is so frustrating that I consider cancelling my account even though I then will lose some money. But that is better than having daily frustrations. But I of course hope for some suggestions. Best wishes Niels
Solved! Go to Solution.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks for trying to help me.
I just want to cut any connection between my dropbox files and the files on my local harddisk
Example:
I save a picture of my grandchilderen on both devices - first I write save as to my harddisk and then I write save as to my dropbox
After some days I want to add a small text to the file on my harddisk - i write save as and the file on my harddisk is appended with the text - but the file in drop box is not affected. It stays the same. After a while I want to delete the file on dropbox - and when it is done the file on my harddisk is not affected.
I of course also want to disconnect the existing connection between Dropbox and my harddisk - naturally without any file deleted undlless I have given a specific order to delete.
Anyway thanks for the good will. - Niels
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks one more time. I really appreciate your effort, as it really is a problem, Of course it is a disappointment finding out that the solution that should solve my harddisk problem makes it even worse.
You are quite right when you ask me "Are you trying to find a way to only sync files when you want to, and not automatically? Do you want files on both the site and machine, but also sometimes just on the site or the computer?"
Regarding the "hover" I only have one dropbox icon on my process line - a white on to the right on the line. When I hover it just says that my version is up to date and its number is 119.4.1772
Best wishes also for the public holydays coming up
Niels
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks still for patience and good will.
When I bought my way to Dropbox my idea was to use it exactly the same way that I use all my other harddisk - that is I decide to put something here and something there . And when I wanted for instance to take a look at some rarely used photos I just took them down from Dropbox in the sky, manipulated them on my computer and when finished decided whether I would send the manipulated file back in the sky, or maybe save it to my harddisk or maybe save it the trwo places or maybe not saving anything. The essence is that no matter what I do it should only influence my source for this particular file and absolutely nothing else. Consequently I have two memory containers that I should use as I choose - one is a 2 terrabyte memory on dropbox and the other is a 650 Gb local SSD harddisk. Maybe it is better to put it more bluntly: I have af 2 TB harddisk that I call Dropbox and I have a local 540 Gb drive. And no matter what I do on one of the disks it does not have consequences for the other.
I might have done something wrong even though I have been to the preferences several times and have cancelled everything about for instance backup or synchronize. But I still experience that the dropbox file on the computer suddenly swollens and eat all my capacity on the harddisk. And when I try to delete all the files I am told that if I delete on dropbox it also deletes on the local harddisk.
Best wishes
Niels
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thank you. You understood it correctly. I of course will take your advice - but when I delete the desktop app will all the files on my desktop be deleted too so that I lose the data that originally was on my desktop only? I am asking because the Dropbox always tells me that if I delete the dropbox files then they are deleted on my local harddisk as well. Best wishes Niels.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!