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Re: How to revert an incorrect SOCKS5 proxy setting?

How to revert an incorrect SOCKS5 proxy setting?

jsh1234
Helpful | Level 5

I am running Dropbox on Macbook Catalina. By mistake I used a wrong IP address for SOCKS5 proxy and now the app is hosed. It just keep spinning and does not allow me to open preference to fix the wrong SOCKS5 IP (see the attached screenshot)Screen Shot 2021-06-10 at 11.21.59 AM.png.

 

Looks like a serious bug. Will appreciate any tip on how to revert it via the terminal. I see a bunch of ".db" files, but not sure which one to restore from my backup:

 

 

ls -C1 .dropbox/instance1/
aggregation.dbx
avatarcache.db
browse_cache.db
config.dbx
contacts_polaris.db
dropbox.pid
folder_preferences.db
home.db
hostkeys
icon.db
icon_cache
l
onboarding.db
photo.dbx
preview_cache.db
sync
sync_history.db
unlink.db

 

 

1 Accepted Solution

Accepted Solutions

Re: How to revert an incorrect SOCKS5 proxy setting?

jsh1234
Helpful | Level 5

Well, finally had to use the hammer approach 🙂

 

Just get rid of the corrupted .dropbox directory.

 

$ cd $HOME

$ mv .dropbox delete_me_later_I_am_no_longer_good

 

And relaunch Dropbox.app and re-sign-in. That's all.

View solution in original post

4 Replies 4

Re: How to revert an incorrect SOCKS5 proxy setting?

Hannah
Dropboxer
Hi @jsh1234, thanks for reaching out to our Community!

Have you tried rebooting your computer, to see if that helps?

Let me know!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: How to revert an incorrect SOCKS5 proxy setting?

jsh1234
Helpful | Level 5

Hi Hannah,

 

Yes I did try rebooting and it didn't help. The problem seems to be the Dropbox app trying to use a bad SOCKS5 proxy --which doesn't work-- and it is stuck in a loop trying to use it. I am unable to revert this bad configuration because the settings/preferences page won't open due to this bad configuration --kind of chicken and egg problem 😞 I can use a terminal (via command-line) to fix it if you can tell me which file to fix and how.

 

Thanks,

jsh1234

Re: How to revert an incorrect SOCKS5 proxy setting?

jsh1234
Helpful | Level 5

Well, finally had to use the hammer approach 🙂

 

Just get rid of the corrupted .dropbox directory.

 

$ cd $HOME

$ mv .dropbox delete_me_later_I_am_no_longer_good

 

And relaunch Dropbox.app and re-sign-in. That's all.

View solution in original post

Re: How to revert an incorrect SOCKS5 proxy setting?

Lori
Dropboxer
Hey @jsh1234

Fantastic troubleshooting steps there. 

Don't hesitate to get back to us if anything comes up.

Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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