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I accidentally upgraded with installing my desktop app. Help?

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I accidentally upgraded with installing my desktop app. Help?

New member | Level 2
New member | Level 2

Hello people,

While i was installing dropbox on my computer i accidentally clicked true and upgrated my account from 1 TB to 2 TB. I never wanted this and now i got an email; 

You've just changed your Dropbox plan! This email serves as your receipt.

Please can someone help me! I never wanted to change my plan and i can not even effort 2 TB. How can i turn this mistake around and go back from 2 TB to 1 TB ???

I hope someone can help me

Thank you,

Jasper

1 Accepted Solution

Accepted Solutions
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Re: accidentally upgrated

Super User II
Super User II

You need to log a ticket and ask for support:

www.dropbox.com/support to do that and http://dropbox.zendesk.com to track


 


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View solution in original post

1 Reply 1
Highlighted

Re: accidentally upgrated

Super User II
Super User II

You need to log a ticket and ask for support:

www.dropbox.com/support to do that and http://dropbox.zendesk.com to track


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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