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I am getting an error 0xa0430722 when installing the desktop app. Can you help?

I am getting an error 0xa0430722 when installing the desktop app. Can you help?

bakhshandeeh
New member | Level 2

I will be installing the software with this bug:

dropbox update installatino failed with error 0xa0430722???

what should we do

1 Accepted Solution

Accepted Solutions

Re: error 0xa0430722

Walter
Dropboxer

I see @bakhshandeeh - thanks for the additional info.

At this point, if you need account specific assistance with this, you can go ahead and log a ticket with our team from the following page: 

https://www.dropbox.com/support

Let me know how it goes and until we speak again, have a lovely weekend!

PS: For more context, you can take a look at the following thread as well:

https://www.dropboxforum.com/t5/Error-messages/Dropbox-auto-software-update-fails-Windows-10/td-p/30...


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Re: error 0xa0430722

Walter
Dropboxer

Hey there @bakhshandeeh  - sorry to hear about this.

I remember stumbling upon this Windows specific error message in the past and the affected users were able to resolve it by re-installing our desktop app. 

You can use our offline installer to make sure the installation goes through properly while if this doesn't do the trick for you, you may also try a clean, advanced re-install.

In any case, please let me know how it goes!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: error 0xa0430722

bakhshandeeh
New member | Level 2

Hello
I installed the software for the first time and I did not install it before I erased it

Re: error 0xa0430722

Walter
Dropboxer

I'm not sure I understand @bakhshandeeh  - did you follow my previous suggestions?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: error 0xa0430722

bakhshandeeh
New member | Level 2

Yes. I installed the version of the file but opened it again

Re: error 0xa0430722

Walter
Dropboxer

I see @bakhshandeeh - thanks for the additional info.

At this point, if you need account specific assistance with this, you can go ahead and log a ticket with our team from the following page: 

https://www.dropbox.com/support

Let me know how it goes and until we speak again, have a lovely weekend!

PS: For more context, you can take a look at the following thread as well:

https://www.dropboxforum.com/t5/Error-messages/Dropbox-auto-software-update-fails-Windows-10/td-p/30...


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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