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I am getting an error 5000 when trying to access the Admin Console. Can you help?

I am getting an error 5000 when trying to access the Admin Console. Can you help?

LILLEbaby D.
New member | Level 1

When clicking to Admin Console  https://www.dropbox.com/team/admin

Team https://www.dropbox.com/team?_tk=left_nav_team

 

I get the Dropbox Erorr (500) code.

 

Thanks. 

1 Accepted Solution

Accepted Solutions

Re: Error (500)

DD1
Dropboxer

Hi! We reached out in a support ticket here: https://dropbox.zendesk.com/tickets/3498071

Did you not get our email?

We are actively working on this and hope that this will be resolved in the coming days. Apologies for any inconvenience this has caused.

View solution in original post

7 Replies 7

Re: Error (500)

DD1
Dropboxer

Hi there!

Is this still happening?

Re: Error (500)

LILLEbaby D.
New member | Level 1

Yes. 

Re: Error (500)

DD1
Dropboxer

Thanks! We'll follow up with a support ticket to resolve this issue.

Re: Error (500)

LILLEbaby D.
New member | Level 1

Thank you. This is pretty frustrating!

Re: Error (500)

LILLEbaby D.
New member | Level 1

Any updates on this? I can't use my account at all, thanks.

Re: Error (500)

DD1
Dropboxer

Hi! We reached out in a support ticket here: https://dropbox.zendesk.com/tickets/3498071

Did you not get our email?

We are actively working on this and hope that this will be resolved in the coming days. Apologies for any inconvenience this has caused.

View solution in original post

Re: Error (500)

LILLEbaby D.
New member | Level 1

Thank you. I really need to get to work on this project! 

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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    LILLEbaby D. New member | Level 1
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