Dropbox installs & integrations
Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.
The dropbox icon in my tool bar no longer gives me the option to bring up preferences and do a selective sync. Any ideas what might have happened or how I fix it?
Solved! Go to Solution.
Welcome to the Dropbox Community @rachelsolo!
When you click on the Dropbox icon in your menu bar/system tray, do you still see the small window showing your recent activity and notifications? In the top right corner of this window you should see a profile picture icon or an icon with your initials (if you haven't added an image to your account profile) which replaced the gear icon.
If you don't see this then please send along a screenshot (excluding any personal info) of what you do see when you click the Dropbox icon.
Let me know what you find and we'll go from there - thanks!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
No problem at all @rachelsolo!
I'll be ready and waiting when you have the time to continue with this.
Have a good rest!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hey there @rachelsolo, hope you had a good weekend!
I'm glad to hear that the issue is resolved now, would you mind letting us know what did the trick for you in the end? I'm sure it will be helpful for anyone who might be facing the same issue.
Let me know if you can - thanks!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!