Welcome to the Dropbox Community @rachelsolo!
When you click on the Dropbox icon in your menu bar/system tray, do you still see the small window showing your recent activity and notifications? In the top right corner of this window you should see a profile picture icon or an icon with your initials (if you haven't added an image to your account profile) which replaced the gear icon.
If you don't see this then please send along a screenshot (excluding any personal info) of what you do see when you click the Dropbox icon.
Let me know what you find and we'll go from there - thanks!
No problem at all @rachelsolo!
I'll be ready and waiting when you have the time to continue with this.
Have a good rest!
Hey there @rachelsolo, hope you had a good weekend!
I'm glad to hear that the issue is resolved now, would you mind letting us know what did the trick for you in the end? I'm sure it will be helpful for anyone who might be facing the same issue.
Let me know if you can - thanks!
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