I have downloaded and configured Dropbox on my Samsung android tablet around two weeks ago.
I am facing two issues that I would like to share with you please:
1- Why I have to press on three dots (Ellipsis) and select open with to open the file word rather than the defualt application.
2- After I open the file with word application i got an error asking me to upgrade the save (save) with another name to able to work on it.
Note: the file is not read only.
Thank you for your reply and sorry for the late response.
Regarding my first question, once I press on the word file on dropbox application on my android tablet it open with viewer app rather than Microsoft official application.
I have to click on the ellipsis and choose open with a different app and choose word. Once it opens on WORD application it shows a bar asking me to uprad to be able to work on the file.
I press on upgrade then it take me to save the file. After i save it i will be able to edit it.
For the 2nd q, this might be better suited for Microsoft but my suspicion is the Word doc is a newer version of Word than the app on your tablet supports. If you can save the file in an older version of Word (save as> then choose an older version) you might be able to open/edit it properly with the android version. I also found these which might help: https://support.google.com/docs/answer/6055139?co=GENIE.Platform%3DAndroid&hl=en
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