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I can't install Dropbox on my iPad Pro

I can't install Dropbox on my iPad Pro

Umechanic
Helpful | Level 5

I put Dropbox on my ipadpro through my Genius scan app. Dropbox works but there is no icon or shortcut to get to it. I. Down loaded the installer but does not install. Can anyone help.

1 Accepted Solution

Accepted Solutions

Re: Dropbox on ipadpro

Umechanic
Helpful | Level 5

Thanks for the reply. When I go to the App Store the Dropbox says free trial for 1 month then $15.99 a month. I don't want to pay. I want the free version. I don't need a lot of storage. I see Dropbox emm is free but I don't think I want that?

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3 Replies 3

Re: Dropbox on ipadpro

Mark
Super User II

Not sure I follow. Have you set Dropbox up via a third party app (Genius Scan?). 

If so  then no, that wont install Dropbox on the iPad - you need to do that manually (no app can auto install another app on Apple devices). Go to the App Store and download Dropbox. Then sign in with the same details as you did in Genuis Scan.


 


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Re: Dropbox on ipadpro

Umechanic
Helpful | Level 5

Thanks for the reply. When I go to the App Store the Dropbox says free trial for 1 month then $15.99 a month. I don't want to pay. I want the free version. I don't need a lot of storage. I see Dropbox emm is free but I don't think I want that?

View solution in original post

Re: Dropbox on ipadpro

Daphne
Dropboxer

Hi there @Umechanic, just jumping in here!

 

You can use Dropbox for free with a Dropbox Basic account. What I'm assuming you saw when you downloaded the app was the option to try a free trial of Dropbox Plus.

 

You should have an option to dismiss this and sign into your account (if you already created one through the Genius scan app).

 

I hope this helps, let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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