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Re: Problem with iPad update and Microsoft apps

Explorer | Level 4

Exactly what I am experiencing currently on both my iPad Pro adn my iPhone...  Any solution yet?

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Re: Problem with iPad update and Microsoft apps

New member | Level 2
New member | Level 2
Having this same issue plus I can’t even open files on Dropbox to read them. I’m going slightly insane supposed to be working and now I can’t. The website “help email” form won’t even work for me because I can’t select a device to ask a question. Tearing my hair out.
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Re: Problem with iPad update and Microsoft apps

Explorer | Level 4

According to another poster, Microsoft dropped support for Dropbox :( I hope to gods that it’s not true.

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Re: Problem with iPad update and Microsoft apps

Explorer | Level 4

Me also.... everything is there!!!  Please say it is not true....

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Re: Problem with iPad update and Microsoft apps

New member | Level 2
New member | Level 2
My Dropbox app won’t currently open any pdf files either and while they do partner, Microsoft doesn’t own Adobe yet so it seems more like the recent update screwed up something in the iOS app.
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Re: Problem with iPad update and Microsoft apps

Explorer | Level 4

Me too, on two iPads and my iPhone. I don’t remember updating my iPhone lately, but I did update both iPads w/in the past 48 hours or so.

Error message reads “Can’t open file. Office can’t find MYFILENAME.xlsx. It may have been moved, renamed, or deleted.”

I tried with several other Excel docs, same response. I also tried with various Word docs, again same response. 

Just tried opening on my PC. Opened fine. Issue between Dropbox and iOS??

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Re: Problem with iPad update and Microsoft apps

Explorer | Level 4

My PDFs are working just fine.  Microsoft items, no...

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Re: Problem with iPad update and Microsoft apps

Explorer | Level 4

I am refusing to use OneDrive, I didn’t have good experiences with it personally. But apparently they wanted to force people to use their cloud service than to allow anyone else to depend on cloud services of their choices? Again, that’s just from one poster in another thread.

I only wonder...why not give an early warning? I feel like this is going to upset *countless* of people who use Dropbox services.

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Error opening .docx file

New member | Level 2
New member | Level 2

When opening a word file from my Dropbox app on iPad I’m getting this error message: ‘sorry (filename) is stored in an unsupported server location

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Re: Error opening .docx file

Explorer | Level 4

A poster stated that it was because of Microsoft dropped support with Dropbox on ios devices. Hope it’s not true.

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