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I can't save an autocad file into my Dropbox folder

Explorer | Level 3

I have dropbox and it does not allow me to save an autocad file while I work, it creates a tmp file why? I know others have had the same problem, the only solution is to pause but it's frustrating.

Immagine.jpg

 

3 Replies 3
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Re: I can't save an autocad file into my Dropbox folder

Dropboxer
Dropboxer

Hi @morris78, thanks for checking in with us!

As a first step, could you please check to see if you get the same error message when the desktop app isn't running?

To do this, you'll have to quit the desktop app by using the following steps:

  • Click the Dropbox icon in your system tray.
  • Go to your profile picture or initials to the right of the search bar. 
  • Select Quit Dropbox.

If the behavior persists when Dropbox is completely closed, this suggests that the cause is related to something outside of the app. 

If the issue persists though, don't hesitate to let me know and I'll make sure to get back to you as soon as possible. Thanks!

PS. I've removed some personal info included in your post for security purposes as per our Community Guidelines


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: I can't save an autocad file into my Dropbox folder

Explorer | Level 3

but even when i put dropbox in pause i can save file, is only when dropbox syncing dwg files , is a common bug i read...

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Re: I can't save an autocad file into my Dropbox folder

Dropboxer
Dropboxer

Thanks for checking that out for me!

Could you also confirm for me if you've tried reinstalling the desktop app and AutoCAD?

Let me know how it goes!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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