Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Since I updated and now use SmartSync the "recent files" is no longer showing the most recent files.
Hey there @Tom H.22, thanks for the taking the time to do some initial troubleshooting - awesome work!
In order to further investigate the behavior you're experiencing, I've sent you a ticket to the email address associated with your Community profile due to account-specific info that may be required.
Please check your inbox for my latest message and we'll take it from there.
Looking forward to hearing back from you!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Is there any news about this? I'm missing the recent files/activity feature here as well. Using version 83.4.152 on Windows 10.
edit: Why is this thread marked as solved? I don't see any solution.
@bartgrefte Sorry, I don't know what the solution is....it just started working again for me one day...long after I had tried everything the Support dudes suggested and had no luck.
Hey @bartgrefte, thanks for nudging us and sorry to hear that you're also having trouble with this.
Could you let me know if you've tried rebooting your computer or/and reinstalling the desktop app?
Thanks in advance!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Just reïnstalled it and added some files for testing. Now I do see activity, but only for a short time. It's almost like the history get's deleted the second the window closes. Until a while back, the history was kept, no matter how old the notifications were.
Thanks for trying that out for me, @bartgrefte.
I've sent you a ticket so that we can have a better look into it. When you have the chance, please check your inbox and we'll take it from there.
Looking forward to hearing back from you!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!