Hi there, I'm experiencing the same dilemma too. I'm a Plus user and yes I've read the Plus user's feature it does state that Smart Sync is included but I can't seemed to find this feature under the 'Sync' tab of DB's preference.
Appreciate the help. Thanks in advance.
DropBox version 75.3.114
MacBook Air 2018, MacOs 10.14.5
Hi Daphne, Thanks a lot!!!
Everything's fine - I was just afraid my MacBook wouldn't work properly...
Can't wait to see the new function!
Thanks! today when I logged in, it shows the dialogue"new plus plan" by itself. And then I checked the space, it increased to 2TB.
Hey @NikonPhotoPro, hang tight; we’re currently working to make this available to all our Plus users!
Community Moderator @ Dropbox
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Hello, I am not finding an ability to set folders to Smart Sync. I can't find anything within the context menu. We're new to Dropbox, so went wild loading files locally... and our OS drive is down to about 10GB free. The culprit, of course, are the copies of the photos I put into the Dropbox folders I created within C:\Users\[AdministratorAcct]\Dropbox. We are Dropbox Plus customers, but can't find anywhere or any ability to make the files cloud-based only. The local utility is 74.4.115 on Windows 10.
Hey there @katielu82 - sorry to hear that.
I've moved your post under this thread so as to ping you with some suggestions and to keep things neat around our Community since it's practically the same inquiry as the OP was having.
To cut things short, we're gradually rolling these changes out to our users so the Smart Sync feature might take some days to surface on your Dropbox Plus account.
In the meantime, you can use our selective sync feature to free up space on computers with limited hard drive.
I hope this helps and please let us know if you have any more questions Katie!
I’ve had Dropbox Plus for over a year. I’m not seeing the new features on my account (i.e. 2tb, Rewind and SmartSync). Help!
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
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