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I can't see the other options for the desktop app in my Fedora 29 OS

Explorer | Level 4

Hi,
I just installed Fedora 29 Workstation from scratch. Then I installed 'nautilus-dropbox-2018.11.08-1.fedora.x86_64.rpm' from Dropbox's site.

The daemon is running correctly as far as I can tell, but I the desktop app didn't show. After a few reinstalls and reboots I got a Dropbox tray icon with just two options "Open folder" and "turn off".

Where are the other options specifically moving the directory, which I'm told cannot be done from CLI?

Thanks

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Fedora 29: desktop app not

Dropboxer
Dropboxer

Hey there @marcelomd - sorry to hear about this. 

Could you make sure you're meeting our minimum requirements as per the page below and that there's no antivirus, firewall or a proxy/VPN setting that could be preventing our application from connecting to the internet properly? 

https://www.dropbox.com/help/desktop-web/system-requirements

Specifically, take into account the following information:

Requirements for the optimal Dropbox desktop experience on Linux:

To have the full Dropbox experience, you can install the application from the Linux install page. You will also need to meet all of the following software requirements:

  • Glibc 2.19 or higher
  • GTK 2.24 or higher
  • Glib 2.40 or higher
  • Libappindicator 12.10 or higher
  • Nautilus 3.10.1 or higher

You will also need one of the following desktop environments:

  • GNOME shell (may need the TopIcons extension to get the tray icon)
  • Unity
  • GNOME Classic
  • XFCE with the corresponding Nautilus dependencies

The Dropbox folder will also need to be on an ext4-formatted hard drive or partition.

  • ecryptfs is not supported, but Dropbox will continue to sync with supported file systems that are encrypted via full disk encryption (e.g. LUKS)

For the requirements of the headless installation take a look below: 

 

Spoiler

If you don’t meet the requirements listed above, you can still use the Dropbox desktop application via the command line to sync your files. However, sync icons and other features will not be available.

To use the desktop app via command line, please install the application from the Linux Install page and use the Linux Command Line Interface (CLI) to control the desktop app.

You will need to meet the following software requirements to run the desktop application headless:

  • Glibc 2.19 or higher

The Dropbox folder will also need to be on an ext4-formatted hard drive or partition.

  • ecryptfs is not supported, but Dropbox will continue to sync with supported file systems that are encrypted via full disk encryption (e.g. LUKS).

 

Let me know what you find please.

 

 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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View solution in original post

3 Replies 3
Highlighted

Re: Fedora 29: desktop app not

Dropboxer
Dropboxer

Hey there @marcelomd - sorry to hear about this. 

Could you make sure you're meeting our minimum requirements as per the page below and that there's no antivirus, firewall or a proxy/VPN setting that could be preventing our application from connecting to the internet properly? 

https://www.dropbox.com/help/desktop-web/system-requirements

Specifically, take into account the following information:

Requirements for the optimal Dropbox desktop experience on Linux:

To have the full Dropbox experience, you can install the application from the Linux install page. You will also need to meet all of the following software requirements:

  • Glibc 2.19 or higher
  • GTK 2.24 or higher
  • Glib 2.40 or higher
  • Libappindicator 12.10 or higher
  • Nautilus 3.10.1 or higher

You will also need one of the following desktop environments:

  • GNOME shell (may need the TopIcons extension to get the tray icon)
  • Unity
  • GNOME Classic
  • XFCE with the corresponding Nautilus dependencies

The Dropbox folder will also need to be on an ext4-formatted hard drive or partition.

  • ecryptfs is not supported, but Dropbox will continue to sync with supported file systems that are encrypted via full disk encryption (e.g. LUKS)

For the requirements of the headless installation take a look below: 

 

Spoiler

If you don’t meet the requirements listed above, you can still use the Dropbox desktop application via the command line to sync your files. However, sync icons and other features will not be available.

To use the desktop app via command line, please install the application from the Linux Install page and use the Linux Command Line Interface (CLI) to control the desktop app.

You will need to meet the following software requirements to run the desktop application headless:

  • Glibc 2.19 or higher

The Dropbox folder will also need to be on an ext4-formatted hard drive or partition.

  • ecryptfs is not supported, but Dropbox will continue to sync with supported file systems that are encrypted via full disk encryption (e.g. LUKS).

 

Let me know what you find please.

 

 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Fedora 29: desktop app not

Explorer | Level 4

Hi,
Apparently I needed the Topicons extension. Dropbox was working correctly, just not showing.
Thanks

Highlighted

Re: Fedora 29: desktop app not

Dropboxer
Dropboxer

Glad to hear this helped @marcelomd!

If you have any other questions, please feel free to reach out.

In the meantime, thanks for using Dropbox and have a lovely day!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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