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I can't update my Mac OS because of Dropbox?

Helpful | Level 6

Cannot install Apple-update 2020-002 10.13.6 on my iMac/ macOS High Sierra. 

The Mac dialogbox telles me, this is because of Dropbox on my Mac.

Please tell me, how to change my Dropbox Preferences in order to install the Mac update.

Jørgen Kristensen

1 Accepted Solution

Accepted Solutions
Highlighted

Re: I can't update my Mac OS because of Dropbox?

Helpful | Level 6

Now getting DROPBOX correctly installed and afterwards re-using Apple's SAFE MODE STARTUP procedure I had succes. Thank you.

Jørgen Kristensen

View solution in original post

7 Replies 7
Highlighted

Re: I can't update my Mac OS because of Dropbox?

Explorer | Level 3

Try "Pause synching" and see if that helps

Highlighted

Re: I can't update my Mac OS because of Dropbox?

Helpful | Level 6

Concerning your answer:  Try "Pause synching" and see if that helps

Thank you, but please help me to find, where to PAUSE SYNCHING !

Jørgen Kristensen, an old man of 85 years!

Highlighted

Re: I can't update my Mac OS because of Dropbox?

Explorer | Level 3

https://help.dropbox.com/installs-integrations/sync-uploads/pause-resume 


The above link has details on how to pause and resume sync.

 

Highlighted

Re: I can't update my Mac OS because of Dropbox?

Helpful | Level 6

Following your link I come to my Personal account, when clicking on my Profile picture, but I cannot see: Pause syncing or Resume syncing!

I can see  Smart Sync update for Mac as an option under Preferences. Can I use that one?

Jørgen Kristensen

Highlighted

Re: I can't update my Mac OS because of Dropbox?

Explorer | Level 3
Highlighted

Re: I can't update my Mac OS because of Dropbox?

Helpful | Level 6

Now getting DROPBOX correctly installed and afterwards re-using Apple's SAFE MODE STARTUP procedure I had succes. Thank you.

Jørgen Kristensen

View solution in original post

Highlighted

Re: I can't update my Mac OS because of Dropbox?

Explorer | Level 3

Thanks for the recommendation!
It helped me

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