I have an iPhone 11Pro. All of the sudden, when I try to upload more than 1 selected photo the Dropbox icon disappears and will not allow me to upload. If I go into Dropbox app, the upload tells me there are no photos. This just recently started. I don’t want to upload every photo in my camera roll that’s why I don’t check allow camera uploads.
Hi @Beatrix9668, thanks for joining the Community!
Could you clarify what you mean when the Dropbox icon disappears? Are you trying to upload the photos from the Photos app, via the iOS Files app, or some other app?
Any other info or screenshots would be helpful!
Were you able to upload multiple images before? Are you able to upload multiple images via the Dropbox mobile app instead of via the iOS Photos app instead?
When you select multiple files from the Photos app, you'll need to use a slightly different method to save them to Dropbox.
You should see an option to "Save to Files", where you can choose the desired location in Dropbox to add the files.
You'll just need to ensure that you have Dropbox enabled as a location within the Files app first.
Otherwise, you can upload them through the Dropbox mobile app with the "+" button. From there, you can choose multiple files to upload from the camera roll.
Let me know if that helps!
This seems to have occurred with the more recent iOS versions, so if you recently updated your OS version this would be the reason, @Beatrix9668.
In terms of making a folder to upload the files in, the best option I could suggest would be to create a folder within Dropbox and then upload the file from Photos through the Files app, as I mentioned above.
If you have any trouble with this, I'd be happy to help further - just give me a shout here!
For more info on available support options, see this article.
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