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I cannot share any file or folder these few days

Explorer | Level 3

I cannot share any file or folder these few days neither by browsers or by the Android app. There was a problem completing this request.

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Re: I cannot share any file or folder these few days

Dropboxer
Dropboxer
Hey @messengerses, it’s my understanding that you’re unable to share any links from your account at the moment, is that right? If so, then it’s possible that you shared a link and someone shared it with lots of other people, or someone forwarded your file request to lots of other people. When you receive a banned link error message, you should have also receive a message on the matter to the email address registered to your account. Have you been able to locate this message by any chance? 
 
The first time you see a banned link error message, your link or file request will be disabled for 24 hours. Would you mind giving it a bit of time & ping me back on our discussion here if this persists for you? Thanks! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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