i have received two shared presentations one i can choose to open between google slides or ppt as an option, the other have only the option open with google slides which i dont want to use.... ? known that problem?
Hello there @bssp, I'm sorry to hear you're having trouble with this!
What file type are these files that you're trying to open? Eg. .ppt or .gslide
Are they the same file type?
Looking forward to hearing from you!
Apart from that, can you let us know the file extension of those files and their sizes?
From what I could find, only Powerpoint files (eg .ppt or .pptx) will show the option to open in both Powerpoint and Google Slides.
Google Slide (.gslide) files will only have the option to open the file in Google Slides.
Does this sound like what you're seeing here @bssp?
hi daphne thanks for being still involved both presentations are pptx and both are placed in the dropbox. we share the presentation between two persons to correct simualtainasly which is the benefit of dropbox. my problem is, one presention i get the option to open in pptx and google slides to correct, the other one i can only open with google slides, that means i can only work on one of the presentation eventhough both are pptx and we are wondering why? bye
Thanks for confirming the file type @bssp.
Can you let me know if you see any difference when you use an incognito/private browsing window?
How about with another web browser?
Keep me posted with how it goes, when you have the chance to try it out @bssp.
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