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I don't see Dropbox as an available location in the Files app. Why?

I don't see Dropbox as an available location in the Files app. Why?

billspears
New member | Level 2

I am using ios12.1.4 and Dropbox 136.2.2. Dropbox doesn't have the passcode enabled but nevertheless does not show up as a location in the files app. FileBrowserGo does, so something is working, but why not Dropbox?  Is there a workaround?

1 Accepted Solution

Accepted Solutions

Re: ios and files app

Rich
Super User II

@billspears wrote:

No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty).  No Dropbox.


If Dropbox isn't listed as an available location after tapping on Edit, uninstall and reinstall the Dropbox app. Note that if you do, any files or folders you had marked as available offline will need to be marked as such again.

View solution in original post

5 Replies 5

Re: ios and files app

gregoc
Experienced Collaborator | Level 13
From the main Browse menu of Files, press Edit at the top-right. It should now show all available locations and you should be able to turn Dropbox on. Does that work?

Re: ios and files app

billspears
New member | Level 2

Thanks for the quick response.  No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty).  No Dropbox.

Re: ios and files app

gregoc
Experienced Collaborator | Level 13
Could you send a screenshot once you press Edit? Would like to see if there are any differences showing between our two Files app.

Re: ios and files app

Rich
Super User II

@billspears wrote:

No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty).  No Dropbox.


If Dropbox isn't listed as an available location after tapping on Edit, uninstall and reinstall the Dropbox app. Note that if you do, any files or folders you had marked as available offline will need to be marked as such again.

View solution in original post

Re: ios and files app

billspears
New member | Level 2

This fixed it. Previously the edit button in Files wasn't showing anything else than the displayed locations.  Now it shows Dropbox and I can select it.  Thanks a lot, also to gregoc who had the right idea.

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    billspears New member | Level 2
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    Rich Super User II
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    gregoc Experienced Collaborator | Level 13
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