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I get an error message that there's no connection when I try to install the desktop app

I get an error message that there's no connection when I try to install the desktop app

HenriSas55
New member | Level 2

I want to install the dropbox app on my desktop, but I keep getting the message: No connection. Your computer is currently offline. This message pops up every time I turn on the PC. I clearly do have connection.

2 Replies 2

Re: I get an error message that there's no connection when I try to install the desktop app

Jay
Dropboxer

Hi @HenriSas55, thanks for posting on the Community!

 

Could you try the steps in this article to see if they help with connecting to the Dropbox servers. Although this is for secure connections, it should still apply in your case.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: I get an error message that there's no connection when I try to install the desktop app

HenriSas55
New member | Level 2

Not really. I downloaded a version from Dropbox site. It now works as a windows version via Explorer. The app is no longer visible.

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