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I have an issue with deleting a folder. It comes back! Can you help?

I have an issue with deleting a folder. It comes back! Can you help?

Annette E.
New member | Level 1

I have been trying to delete a folder from my Dropbox, but it keeps reappearing! The folder has nothing in it besides a sub-folder which is empty. I have also tried deleting the sub-folder, but the same thing happens - it just comes back a second later. How can I permanently delete these folders?

10 Replies 10

Re: Folder won't delete

DaveC2
New member | Level 1

add a file to the subfolder, then delete the folder.

Re: Folder won't delete

Dr Simon R.
New member | Level 1

Adding a file worked very well for me also. Thank you Dave.

Re: Folder won't delete

Caldwell S.
New member | Level 1

I added a file into the file folder that won't delete and it still won't delete. help.

Re: Folder won't delete

Beatrice G.
New member | Level 1

Unfortunately I just tried it too, and it still won't delete...any other suggestions?

Re: Folder won't delete

jedd e.
New member | Level 1

me too..

 

i've added a file, i've moved it around, i've tried many things. I reached out to dropbox help and waited for a response but they just sent me back to the forums...

 

 

Re: Folder won't delete

Sally H.6
New member | Level 1

I'm having the same problem and adding a file doesn't help.  I have several folders with this problem and even renaming the folder to make it live somewhere where I don't have to see it doesn't work.  It comes back with the same old name.

Re: Folder won't delete

jedd e.
New member | Level 1

so after a bunch of back and forth Dropbox tech's helped me figure it out!

for me it was an old IFTTT "script" that basically was set to watch the folder. even though i removed it from each and every machine, the IFTTT action or recipe, kept re-adding it.

Re: Folder won't delete

Caldwell S.
New member | Level 1

how do you remove an IFTTT script?

Re: Folder won't delete

Sally H.6
New member | Level 1

Exactly.  Can someone help with an explanation of how to remove an IFTTT script?

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    jedd e. New member | Level 1
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    Sally H.6 New member | Level 1
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