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I have another Dropbox account, but the browser signs into my old one

1958intake New member | Level 2
New member | Level 2

I created a new dropbox account for a group I assist and everything went fine until I tried to access the new dropbox. Totally new email address was accepted by dropbox however when I try to sign in dropbox always goes straight to my personal account. the new address is totally ignored.

What did I do wrong?

1 Reply 1

Re: extra account

Dropboxer
Dropboxer
Hi there, most likely you have your browser automatically signing into your other account. You could sign out from the browser to sign into the other account.
 
Alternatively, you can try using an incognito or private browsing window and login to that other account to see if it works out.
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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