I installed the app, but when I click the icon it takes me to the File Explorer instead of the app.

[Steve518]

Dropbox was working great on my computer.  Then I bought a new computer.  I downloaded and installed the Dropbox program on the new computer.  But when I click on the desktop icon it takes me to file explorer where I can see my drop box documents, not to the Dropbox desktop app like it did on the old computer.  What can you suggest?

[Daphne]

Hi @Steve518, thanks for posting!

When you open the Dropbox folder in the File Explorer, can you right click one of the files/folders there and see if you can choose "View in Dropbox"?

Otherwise, can you go to the General tab in the app preferences and select to open files in the app rather than File Explorer?

Let me know how it goes!

[Fernanda Castillo]

Hi! download "DropBox for S mode" you can found it in Microsoft Store.

[Steve518]

Thanks, your suggestion worked.  Everything is back to normal.  Appreciate the community and your taking time to help me

[Fernanda Castillo]

You are welcome! I aprecciate your like in my comment!