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I keep getting "Dropbox refuses to connect" error pages how do I fix this??

I keep getting "Dropbox refuses to connect" error pages how do I fix this??

LordRugby
Helpful | Level 6
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Hi when I use the dropbox plugin I get this message. I have tried everything . please see screen shot

Dropbox plugin error.PNG

35 Replies 35

Lusil
Dropbox Staff
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No worries, @codina! Happy to have helped even a little bit. 

You know where to find us if anything else comes up in the future. 

I hope you have a great day ahead of you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Daniac
Helpful | Level 5
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Yay, the grey icon is working again!  

djgiuliano
New member | Level 2
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Hello, I have the annoying problem that I can't connect to www.dropbox.com from my home network. It's not a browser issue, as it happens with 4 different, all up-to-date browsers. The connection is simply refused, i.e., I get a "site unavailable" or similar message when I try. It's as if my IP address has been blocked. I believe that's the reason, as if I remotely connect to my work server, I am able to go to Dropbox through that work server connection without a problem. What can I do about this? 

Megan
Dropbox Staff
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Hi there @djgiuliano, thanks for your post in our Community and happy Tuesday!

I think you'll find this current thread helpful, hence why I merged you here. Can you check it out?

Let me know if you need anything else!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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MarkatTruth
New member | Level 2
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I have GSuite but we don't have Gmail enabled and only use G Suite for Google Apps. I'm not able to connect to dropbox. I have confirmed the same email address I used to login to Dropbox is the same I use for G Suite. When I click login it logs in temporarily and then out. I don't see a blue or gray icon and the blue icon doesn't seem worth it since I don't have Gmail.

Fred Atpita
New member | Level 2
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I have the same and glad to hear you have a solution, can you share the solution please

Many thanks

Fred

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  • User avatar
    Fred Atpita New member | Level 2
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    MarkatTruth New member | Level 2
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    Megan Dropbox Staff
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    djgiuliano New member | Level 2
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    Daniac Helpful | Level 5
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