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Hi everyone,
I uninstalled Dropbox for desktop yesterday. I lost my files after uninstalling Dropbox. It shows inaccessible icons from my files on the computer. My desktop, documents, and downloads were synced before. I urgently need to regain access to my files locally.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi Hannah!
Thank you for your answer. I reinstalled Dropbox here, but there's nothing here anymore. My files aren't here, except from one folder. There's nothing both local machine and cloud. How can I recover my files, please?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hey Hannah,
No, I appreciate your work, thank you for keeping in touch. Yes, I logged in to the same account and verified deleted files, but there's nothing there. On the Events page, there are only updates about one file that remains in my Dropbox account. All events about all the other files are not there, it's everything empty. I really need to recover these files. Thank you again for your support!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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I appreciate that, Hannah.
Yes, I've looked in the trash, there's nothing there. 😞
Thank you so much for helping!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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There is nothing there. You guys have screwed up how Windows works. You should be held liable for this.
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