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I'm facing an issue accessing my Recent files in Dropbox through Files app. Why?

Explorer | Level 3

There is very strange behavior when I work with files from Dropbox location in Files app on iPhone.

Sometime file opened from Dropbox location appears in Recents tab, sometimes not. If a file appears in Recents tab it disappears next time I open Files app.

1 Reply 1

Re: Recents tab in iOS app

Hey @LeMur, thanks for checking in on the Community on this matter! 
For starters, I’ve located your ticket on our system & I’ve made sure to reply back to you there, however feel free to choose the channel you’d prefer. 
Since the Files app is currently owned & maintained by apple, we usually recommend switching to the Dropbox mobile app as an alternative option. Generally speaking however, there are some Dropbox features that aren’t available on the Files app, such as accessing content in the Dropbox folder while offline. Have you checked whether this is happening in this case?  
Keep me posted whenever you have a minute & enjoy the rest of your day until we talk again! 


Community Moderator @ Dropbox


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