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I'm facing an issue installing Dropbox under /home in Ubuntu Linux 18.04.

jamfcc New member | Level 2
New member | Level 2

I am installing Dropbox in my home directory on an ext4 formatted hard drive under Ubuntu Linux 18.04 with the Mate desktop. I get the following error message: "Your Dropbox folder is on a file system that is no longer supported." the response to "cat /etc/fstab" is the following:

# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point>   <type>  <options>       <dump>  <pass>
# / was on /dev/sda5 during installation
UUID=2cef1ace-4d43-42a7-b444-0c2e4517bdc6 /               ext4    errors=remount-ro 0       1
# /boot/efi was on /dev/sda2 during installation
UUID=183F-8C24  /boot/efi       vfat    umask=0077      0       1
# swap was on /dev/sda6 during installation
#UUID=cd149239-b805-4c8a-ba26-cc815cd014ed none            swap    sw              0       0
/dev/mapper/cryptswap1 none swap sw 0 0

Thanks!

1 Accepted Solution

Accepted Solutions

Re: I'm facing an issue installing Dropbox under /home in Ubuntu Linux 18.04.

Dropboxer
Dropboxer

Thanks a lot for your cooperation Greg (@jamfcc)! I’ve made sure to reply to you on our email correspondence, so we can continue our discussion there. Happy Monday & I’ll be awaiting your next message!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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4 Replies 4

Re: I'm facing an issue installing Dropbox under /home in Ubuntu Linux 18.04.

Dropboxer
Dropboxer
Hey there (@jamfcc), as I’d like to dig a bit deeper & have a closer look on your setup through our Official Support channel having all our tools available, I’ve made sure to reach out to you directly via email. 
 
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly get back in touch with you asap. Happy Friday & I’m looking forward to hearing back from you! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: I'm facing an issue installing Dropbox under /home in Ubuntu Linux 18.04.

jamfcc New member | Level 2
New member | Level 2

Jane,

I answered my email and I answered here.  I'm not sure which I should have done.  I hope this is right.

Thanks,

Greg

Re: I'm facing an issue installing Dropbox under /home in Ubuntu Linux 18.04.

Dropboxer
Dropboxer

Thanks a lot for your cooperation Greg (@jamfcc)! I’ve made sure to reply to you on our email correspondence, so we can continue our discussion there. Happy Monday & I’ll be awaiting your next message!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Re: I'm facing an issue installing Dropbox under /home in Ubuntu Linux 18.04.

Dropboxer
Dropboxer

Quick update to anyone who has reached this thread hitting the same error, as the issue in question was caused by /home/drive running Ecryptfs. 

To fix the issue, all you have to do would be moving the Dropbox directory outside cryptfs /home/$USER. 

Cheers! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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