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I'm getting a Permissions error message upon trying to startup or un-install. What can I do?

New member | Level 2
New member | Level 2

When installing/restarting dropbox, it is giving me the message that there are permission errors.  I have already deleted that second user so I cannot go into the "home folder" of that user any longer to lock it.

I also have tried deleting Dropbox from Application and then using the offline installer. It still gives me the same message.

I am using iMac Mojave

2 Replies 2
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Re: cannot start or install

Dropboxer
Dropboxer
Hey @tenchihouse, thanks for checking in with us here on that! Just so as to make sure I’m following-up on the right thing, could you copy & paste the error message you’re getting once you click on the blue hyperlink of the text box with the permissions error in your next post if possible? 
 
Thanks in advance for the time you’re devoting to gather this info for me & I’ll be awaiting your next message on this discussion! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Highlighted

Re: cannot start or install

Dropboxer
Dropboxer

Hello @tenchihouse!

Was your issue resolved? If so, let us know how. 

Thanks!


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Questions asked in the community will likely receive an answer within 4 hours!)

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