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I'm getting an error 2 when installing the desktop app on my Windows computer

New member | Level 2
New member | Level 2

how to fix installation error 2 on Win 7

1 Accepted Solution

Accepted Solutions
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Re: installation error 2 - win 7

Dropboxer
Dropboxer

Hey folks,

v77.3.127 should fix this issue. Can folks try downloading it from here to see if installation works? https://www.dropbox.com/downloading?build=77.3.127&plat=win&type=full

View solution in original post

412 Replies 412
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Error 2 when installing dropbox

New member | Level 1
New member | Level 1

I am trying to install dropbox on my win 7 pc. Shortly after starting installation i get the error 2 message.
I have deactivated windows firewall and virus programme, still no joy.

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Re: Error 2 when installing dropbox

New member | Level 1
New member | Level 1

same problem, I previously had dropbox installed and it stopped working, I uninstalled then reinstalled and got the same error.

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Re: Error 2 when installing dropbox

New member | Level 1
New member | Level 1

I had dropbox on my computer but the program disappeared, leaving behind a folder called dropbox, but no program. tried to reinstall but got error message 2 after several attempts, both online and offline. any suggestions?

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Re: Error 2 when installing dropbox

New member | Level 1
New member | Level 1

same problem, I previously had Dropbox installed and it stopped working, I uninstalled then reinstalled using latest download and got the same error. "The installer encountered Error 2"

I checked the control panel but it had not installed anything on the system so I then downloaded the Offline installer and tried that - same error.

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Re: Error 2 when installing dropbox

New member | Level 1
New member | Level 1

Same problem here. Problem with the latest build?

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Re: Error 2 when installing dropbox

New member | Level 1
New member | Level 1

same problem here, on win 10. what is the solution? why is no one from Dropbox answering this question?

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Re: Error 2 when installing dropbox

New member | Level 1
New member | Level 1

Same problem on Win 10. I was using on my old PC with Vista. Purchased new PC and install fails even using Offline executable. Turned off all anti-virus and firewall.

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Re: Error 2 when installing dropbox

New member | Level 1
New member | Level 1

I, too, am having the same issue, and my requests to Dropbox for assistance are ignored. Anyone have any solutions?

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Re: Error 2 when installing dropbox

New member | Level 1
New member | Level 1

same here, no solution

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