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I'm getting an error message that my Dropbox is full on my iPhone

New member | Level 2
New member | Level 2

Hello Dropbox,

 

 

I use an iPhone SE and have automatic upload of pictures from the "pictures"-folder to Dropbox.

I have used 39 MB of 6.25 GB space in Dropbox.

. . .   and I get the message on the iPhone, that my Dropbox is full, even after deleting a lot of pictures from it.

 

What happens?

1 Accepted Solution

Accepted Solutions
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Re: Dropbox is full

Super User II
Super User II
Thats almost certainly it

If the file is larger than the actual available space it will fail.

 


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3 Replies 3
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Re: Dropbox is full

Super User II
Super User II
Where are you getting the 39mb of 6.25gb message? The phone or the website?

Are you sure they are uploading to the same account?

 


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Re: Dropbox is full

New member | Level 2
New member | Level 2

I get the space message on the phone. And yes, it is the same account.

 

But I think I have the answer:

Could it be that Dropbox on the phone is trying to upload a film from the phone's photo-folder, - and then there is not enougt space in the phone's dropbox-folder - all though there is plenty of space in Dropbox's own folder on the net?

 

Mathilda

Highlighted

Re: Dropbox is full

Super User II
Super User II
Thats almost certainly it

If the file is larger than the actual available space it will fail.

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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