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Re: I'm getting an error when trying to install the desktop app on my Windows 7 computer. Can you he

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I'm getting an error when trying to install the desktop app on my Windows 7 computer. Can you help?

New member | Level 2
New member | Level 2

When downloading the pc version with my windows 7 pc it fails to install. It starts then stops with a "error unable to install" error

1 Reply 1

Re: I'm getting an error when trying to install the desktop app on my Windows 7 computer. Can you he

Dropboxer
Dropboxer

Hey there @RobsPalace - I'm sorry to hear about this.

Can you restart your computer and try again using the direct link from below?

https://www.dropbox.com/downloading?build=75.4.141&plat=win&type=full

Should the issue persist, please forward me a screenshot of the exact error message you get so that I can investigate further.

Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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