Hello -- I tried on some of my computer to add the backup option to have desktop, downloads and documents graphed in to the dropbox tree -- I on one, but the other got a the message "can't backup with out permission" -- Does any one know what that means?
Hey there @Frank P E., I'm sorry to hear you're having trouble with this!
If you haven't already, could you check out the "Troubleshoot computer backup" section of this article to see if the steps there help at all? There are a few steps specific for permissions errors that might be helpful.
Let me know how it goes!
Hello --- Thanks for the reply --
Not sure what inormation I am looking for in the noted the noted help --- I am the admin of the computer and my ID in the
admins group --- I also own "dropbox" root and "documents" "download" and "desktop"
I woud be helpful to find out what "command" is being issed to trigger the condition
If you have, which of the three folders are you not able to add to the computer backup?
A screenshot of the error would help greatly!
Thanks for your reply -- first all 3 folders get the same message -- not sure what you mean by "admin?"
my id is in the admin group, my id ownes the folders and when I do the install I have the install run elevated.
I even started "dropbox" as an admin -- still get the same message
Hey again @Frank P E.
To look into this further, I'd suggest reaching out to our Support team so that they can troubleshoot with you alongside your device specific info.
You can check out your Support options from here.
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For more info on available support options, see this article.
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