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I'm getting errors when trying to save receipts to Dropbox, any help?

I'm getting errors when trying to save receipts to Dropbox, any help?

Dbarela87
New member | Level 2

I have an app that downloads to Dropbox from an email so I can save recipes to the Recette app. When I open the file in email or Dropbox it says, file can't open.

When I initially began this, I got to download about 2-4 recipes and I keep getting the same error.

I've uninstalled the Recette and Dropbox apps and reinstalled them and still getting the same message.

1 Reply 1

Re: I'm getting errors when trying to save receipts to Dropbox, any help?

Daphne
Dropboxer

Hey there @Dbarela87, thanks for reaching out to us here!

 

Just so I can have a better idea of the issue that you're having here, can you clarify for me where you have these apps installed? Are you referring to mobile apps or apps on your computer?

 

Also, if you can provide me with a step-by-step guide of the steps that you're taking, this would be very helpful too.

 

Finally, please send me a screenshot of the error that you're getting, excluding any personal info.

 

Keep me posted!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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