I'm unable to active the Dell promotion on my account

[SDMontgomery]

An absolute load of nonsense. Suposeedly 20gb free with new Dell however impossible to impliment in practise. WHY do brands do this sort of underhanded nonsense.

[Jay]

Hi @SDMontgomery, thanks for posting on the Community!

We’re sorry to hear about your frustration. Could you let me know more about what you’re experiencing?

Have you tried signing into the pre-installed copy of Dropbox on your device? Are you not able to locate the app on the machine?

Any info you can provide would help me greatly!

[SDMontgomery]

Im sorry, i have already wsted too much time on this. If you are going to offer such promotions make them simple and fair, not so compicated as to be unworkable. Its not worth anyones time. thank you.

[Jay]

I’m sorry to hear about this. If you’re finding it difficult to sign in on the pre-installed app, and then following these steps, we’d appreciate feedback on how to simplify the process!