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I may know why dropbox is refusing to open when using gmail integration

I may know why dropbox is refusing to open when using gmail integration

JBWHITTEN
Explorer | Level 3

DROPBOX WONT OPEN.png

I use six laptops in my work. ALL USE DROPBOX. Five of them have dropbox version 11.4.,426 & ONE has an older version because it had not been turned on for a while. Of those that have the most recent version and when clicking on the dropbox icon in Gmail to attach a file, a screen pops up saying dropbox refused to connect.

 

Screenshot 2021-02-02 15.18.37.png

On the one with the older version (not updated - because it had not been turned on for a while) IT WORKED JUST FINE ... Please fix this bug in your system and release an updated version. So it is not any setting in the computer itself if it is happening in 5 of the 6 computers. IN MY OPINION, it is a bug in the latest version that they released. 

1 Reply 1

Re: I may know why dropbox is refusing to open when using gmail integration

Walter
Dropboxer
Hey there @JBWHITTEN; welcome to our Community and thanks for sharing your insights on this!

Can you please take a look at this discussion and let me know if any of the information there helps?

Thanks so much!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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