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I need some help with a folder I was sent

I need some help with a folder I was sent

Joe Haddad
Helpful | Level 5

Hello guys, I'm having a problem with accessing my folders that i've received, i am not a subscriber & can't upgrade my plan. I only need to download the file that i've received. Is it possible to do so without upgrading my plan?

Thanks!

 

1 Accepted Solution

Accepted Solutions

Re: Help !

Joe Haddad
Helpful | Level 5
Thank you for your concern Lusil !
I did figure it out eventually, but thanks again.
Best regards

View solution in original post

3 Replies 3

Re: Help !

Lusil
Dropboxer
Hello @Joe Haddad, thanks for reaching out to us. 

Could you let me know if you received it as a shared folder or as a shared link? 

Any additional information would be super helpful. 

Give me a shout whenever you have a moment to check this out, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Help !

Joe Haddad
Helpful | Level 5
Thank you for your concern Lusil !
I did figure it out eventually, but thanks again.
Best regards

View solution in original post

Re: Help !

Lusil
Dropboxer
Glad to hear that, @Joe Haddad!

If anything else comes up in the future, don't hesitate to give us a nudge. 

In the meantime, I hope you have a lovely rest of your week!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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