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I need to reinstall my Dropbox without it remembering my preferences. How?

I need to reinstall my Dropbox without it remembering my preferences. How?

gospelmusicians
Explorer | Level 3

It seems, I have to do this two to three times a year. I use to be able to Delete the Dropbox App abnd Re-install it and it will ask me where the folder is located and everything is ry-synced. 

Now it seems that this doesn't work, because Dropbox has remembered everything. I am having bad syncing, non proper icons showing, Sync to Cloud not working, and a whole host of issues. 

How do I restore everything from this? 

2 Replies 2

Re: Resetting Dropbox

Walter
Dropboxer

Hi @gospelmusicians - how are you today?

I'm sorry to hear you're having issues with re-installing desktop app

Why don't you try a clean, advanced re-install instead of the simple re-install process? 

Let me know how it goes!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Resetting Dropbox

gospelmusicians
Explorer | Level 3

Didn't know there was an advanced Clean. Would be cool to have an Apple Script that does this or put this as a part of the Dropbox App Tools. 

I'll give this a shot. 

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