I uninstalled the desktop app, but the Dropbox folder is still on my computer. Any help?

[User134679]

Hi!

I have problem with uninstalling dropbox from my computer... One day a donwload it because i need sync documents between my devices but in this time i dont need it. So i go to start panel and right click dropbox and click "Uninstall" so dropbox uninstall sucefully but in my computer is styll file "Dropbox" but when I try to delete it, it starts deleting my desktop, documents and a lot of other files so I stop it before it starts deleting it. And so I want to ask is there any way to delete the folder so that all my files do not have Location: "C: Users / user / dropbox / My Pc / ....." so that it is again as before installation (C: Users / user / .....)

I have already uninstalled dropbox and deleted my account, but still the folder is still there, I tried to install dropbox again and then uninstall but still nothing ....

Thank you for your support

[Larsn]

I have uninstalled the Dropbox from my PC.

It does appear on the web page.

[Jay]

Try removing the device from the site so that it is no longer linked to the account.

Could you attach a screenshot showing the Properties of the Desktop folder showing that there is no Location tab?

[Larsn]

Sorry, I must have looked in the wrong place.

I found the Location Tab, and clicked the 'Restore Default' tab, but nothing changed.

The path shown before, which was the correct one, was the same after.

I still have the issue with files and folders having the Dropbox in the pathway.

[Jay]

If that's the case, then it sounds like you haven't disabled the computer backup feature fully.

Can you see if any devices are still linked to your account from here?

[Larsn]

This is what it shows.

[Jay]

Okay, it looks like only the mobile app is installed on a phone.

What is the file path you're seeing in Explorer? Are you able to move files out of the Dropbox folder directly?

[Larsn]

I am not quite sure how I would do that. I can move them to Desktop, but I don't want all my folders and documents there.

As per below, it seems that the files are stored in Dropbox but linked from where they should be, or vice versa.

I really want to get this sorted, I don't trust the way the paths have changed.

Path shown if I start from ‘Local Disk (C:) and then go as per below.

If I go from This PC to Documents, I get this

It is the same documents in both places.

[Larsn]

This is getting serious now, I just realised that due to this, now all backups that I have in the cloud are no longer working. Probably because I have not set up to back up the Dropbox folder.

I really need to get this sorted as soon as possible.

[Jay]

Just to clarify, if you right click the Documents folder in the Dropbox folder and click Properties, does it show a Location tab?

As you mentioned you uninstalled the Dropbox desktop application, this is why your Dropbox folder isn't syncing any longer.

[Larsn]

That is right, I don't want it to sync, I just want to get rid of the incorrect links that screw up my hard disc and my backups.

How can I get this back to how it was before I even tried to use Dropbox?