cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We want to make our Community work for you and we need your help. Take our short survey!
Close

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I upgraded through iTunes but I don't see my space

Highlighted

I upgraded through iTunes but I don't see my space

New member | Level 2
New member | Level 2

Upgrade through itunes store not working
I just spent the $99 to upgrade to Dropbox Store through the Dropbox iphone app on an iPhone 6S running IOS 9.2.

I got the receipt for my upgrade to Pro in my email through the iTunes store, but my Dropbox still says I only have my old storage amount (6.2 gb) and my Dropbox app says 'error connecting to itunes store'.

How can I fix this?

1 Accepted Solution

Accepted Solutions
Highlighted

Re: HELP :(

Super User II
Super User II

I think you need to contact Apple I'm afraid if the store is giving you an issue.

www.apple.com/support - they are usually VERY quick at replying!


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1
Highlighted

Re: HELP :(

Super User II
Super User II

I think you need to contact Apple I'm afraid if the store is giving you an issue.

www.apple.com/support - they are usually VERY quick at replying!


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?