Over the weekend I installed the May 2019 update to Windows 10. For the most part, it's been fine. The only issue I'm having is with Dropbox. Every time I log into Windows on my home desktop, I get an error message from Dropbox telling to look at a .txt file. I've looked at it and here's the error its giving me:
PermissionError: [WinError 5] Access is denied: 'C:\Users\Rod\AppData\Local\Dropbox'
Looking at the error I can immediately see what the problem is. After the update, there IS no "'C:\Users\Rod\" on my machine. Well, technically there is, but its empty. Unless I'm mistaken, for whatever reason, the May 2019 to Windows 10 has migrated all of my personal information from "'C:\Users\Rod\" to "'C:\Users\Rod.000\". Again, technically the problem isn't so much a permissions issue as it is a "folder not found" issue. Dropbox's error is wrong.
But let's leave that aside for the time being; how do I fix this problem? Is there a registry key I should edit? Or should I simply uninstall Dropbox and re-install it?
I'm getting the error on startup "Couldn't start Dropbox".
I've looked at the error log and it would seem that my local profile has become corrupted at some point and Windows has created a new profile for me, Steph.000, but Dropbox is still looking for the path C:\\Users\\Steph\\AppData\\Local\\Dropbox\\instance1 which no longer exists. I've pasted the error log file below. How do I get Dropbo to recognise the new user path C:\\Users\\Steph.000?
bn.BUILD_KEY: Dropbox bn.VERSION: 94.4.384 bn.constants.WINDOWS_SHELL_EXT_VERSION: 37 bn.is_frozen: True machine_id: 13dd3f1d-9ecd-4852-8cbf-1cbc1d0df783 pid: 1560 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\Steph\\AppData\\Local\\Dropbox\\instance1' real_path='C:\\Users\\Steph\\AppData\\Local\\Dropbox\\instance1' not found parent not found dropbox_path: 'C:\\Users\\Steph\\Dropbox' real_path='C:\\Users\\Steph\\Dropbox' not found parent mode=0o40777 uid=0 gid=0 sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\94.4.384\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\94.4.384\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\Steph.000\AppData\Local\Temp TEMP: C:\Users\Steph.000\AppData\Local\Temp tempdir: 'C:\\Users\\Steph.000\\AppData\\Local\\Temp' real_path='C:\\Users\\Steph.000\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "dropbox\client\main.pyc", line 8039, in main_startup File "dropbox\client\main.pyc", line 3283, in run File "dropbox\client\main.pyc", line 1754, in startup_low File "dropbox\client\main.pyc", line 1306, in safe_makedirs File "dropbox\overrides.pyc", line 212, in makedirs File "dropbox\overrides.pyc", line 225, in makedirs PermissionError: [WinError 5] Access is denied: 'C:\\Users\\Steph\\AppData\\Local\\Dropbox'