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In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

John_Cox
Helpful | Level 6

Hi @MarieRCH,

 

I found a slightly better solution than hiding the dialogue box in the corner (see above post)

 

This command entered in terminal stopped the pop-up dialogue box

 

defaults write com.apple.CrashReporter DialogType none

The problem still exists and it doesn't stop the indexing - just stops the annoying dialogue boxes.

 

Still waiting on a fix...

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

MarieRCH
Explorer | Level 4

@John_Cox thanks very much for this, much appreciated. Though I worry that if I do that I will forget there is a problem that needs sorting! 'Out of sight, out of mind!' 😉 Might have to resort to this if no fix happens... Thanks very much either way 🙂

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Solved
New member | Level 2

Quitting Dropbox solved the issue

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

MarieRCH
Explorer | Level 4

Quitting and relaunching Dropbox definitely helps but does not solve the issue ... I can now go on for almost a full day without getting the error message but it pops back after a while... Definitely the best option so far though! The good old 'turn it off and on again' 😉

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

jsnyc7
New member | Level 2

The problem started after I turned on Dropbox smart sync. I have MacOS X 10.12.6.

 

You can disable indexing PDFs in the Spotlight preferences. That's what solved it for me.

 

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Sylvain
Helpful | Level 6
"disable indexing PDFs in the Spotlight preferences" Unfortunately doesn't work for me 😕

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Walter
Dropboxer

Hey @Sylvain - how are you today?

Apologies for the tardy response - are you still having this issue? 

Bear in mind that you might need to perform an advanced re-install to troubleshoot this specific error. Also note, that you can always reach out to our Support team by logging a ticket if this persists. 

I hope this helps and please keep us posted. Thank you!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Ross_S
Dropboxer

Actually mdworker crashing is due to the way apple interacts with certain filetypes.


The issue is only present on HFS file systems, so, with the introduction of spares files on High Sierra - which uses APFS - this issue is resolved.

 

For context, firstly, while you see the errors within event log there are no issues with the functionality or operation of your Dropbox software. These errors do not indicate an issue with the saving of your data.

What you are seeing is mdworker crashing as, when it reads the logical size of PDFs, the actual size and past size differ, causing the issue. As mentioned on the forum thread you could disable it/Spotlight but we would certainly not recommend this. While the error may look noisy in the logs there is no actual issue here.

Hope this helps!

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

stephenceresia
Explorer | Level 4

Same issue here.  DropBox team, please get it fixed!!

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

stephenceresia
Explorer | Level 4

I'm using 10.13.5 on APFS and having the issue.  So any insight on how to fix it would be greatly appreciated.  

 

 

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