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Incredibly slow (download) sync

giles h.
Explorer | Level 3

Hi,

 

I have a new Dell Inspiron & I’m trying to sync with Dropbox but it’s INCREDIBLY slow. Using task manager i’m seeing an average of about 10 Kbps per 30 seconds downloaded. Upload & download prefs are unlimited. I’m connected by WiFi currently (which is right by the Dell), but even with WiFi I’d expect a higher download rate than that. Bit Locker is off, Virus suspended, nothing else running. CPU running @ 4%


any suggestions please

thank you

1 Reply 1

Re: Incredibly slow (download) sync

Dropboxer
Dropboxer
Hi Giles, if the bandwidth settings were set to unlimited in the desktop app, there is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues that could be restricting traffic to the following Dropbox domains.
 
Are you on a work or home network? 
 
Let me know what you find from the above!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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