cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about apps and Dropbox integrations to make working from home easy here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Indexing went from 40,000 to 50,000 to 103,000 ???

Indexing went from 40,000 to 50,000 to 103,000 ???

guerrilladigita
New member | Level 2

I recently put a bunch of files into my Dropbox folder, then the sync time went up to 2 days. So I decided to back that up to an external hard drive instead and delete it from dropbox (via web AND locally), and now the index file number jumped form 40,000 to 50,000 and now it's at 103,000. Meanwhile, I'm not able to download the files I need to work on via dropbox immediately... and it says it's gonna be 2+ days. I let it run overnight, and it didn't make ANY headway at all.

Very frustrated, because now my ability to work is stalled for the time being while it waits for thousands of files to realize they've been deleted?

1 Reply 1

Re: Indexing went from 40,000 to 50,000 to 103,000 ???

Walter
Dropboxer

Hi @guerrilladigita; welcome to our Community and happy Monday!

To begin with, it sounds like the desktop app is trying to sync the changes you applied and, in order to investigate further, I'll need a screenshot of the exact status of the desktop app as shown within your computer's system tray/menu bar.

While at it, could you change your bandwidth settings through the app's preferences to see if it makes any difference? 

Keep me posted on your findings and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
How do you get refocussed while working from home? Do you find any of these options keep you from getting distracted?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?